One glass-top element won’t heat
Usual causes: Radiant element, infinite switch, loose wire
Elements and switches are separate parts. Testing tells which one failed.
TechnicianGlass top · Induction · Gas cooktop · Over-the-range microwave
A dead element, a cracked glass top or a microwave that runs but won’t heat. Call and we’ll find a local technician for it.
Built-in cooktops and over-the-range microwaves get grouped together because they share the same installation style: they sit in cabinetry, often need to be removed for service, and usually need a trained technician rather than a handy neighbor.
Microwaves also store a dangerous charge in the high-voltage capacitor even when unplugged. Internal microwave repairs are not a DIY job.
Symptoms
Check first something you can safely look at yourself · Technician needs tools, parts or testing
Usual causes: Radiant element, infinite switch, loose wire
Elements and switches are separate parts. Testing tells which one failed.
TechnicianUsual causes: Impact, thermal shock
Stop using it. A cracked top can expose live parts. The glass is replaceable, but on some models the price approaches a new cooktop.
TechnicianUsual causes: Non-magnetic cookware, pan too small, cooling fan, power board
Try a known induction-ready pan on the largest zone first.
Check firstUsual causes: Magnetron, high-voltage diode, capacitor, door switch
This is a high-voltage repair. On a low-cost countertop microwave, replacement usually makes more sense.
TechnicianUsual causes: Damaged waveguide cover, metal in the cavity, chipped interior paint
Stop using it. A burned waveguide cover is an inexpensive part; a damaged cavity is not.
TechnicianUsual causes: Blocked burner ports, misaligned cap, flame sensor or thermocouple on some models
Clean ports with a straight pin, not a toothpick, which can break off inside.
Check firstBefore you call
Price range
| Repair | Typical cost (parts and labor) |
|---|---|
| Radiant surface element | $120 to $330 |
| Coil surface element | $90 to $175 |
| Glass cooktop replacement | $200 to $1,000 |
| Over-the-range microwave repair | $130 to $330 |
| Microwave magnetron | $100 to $300 |
| Microwave diode | $80 to $170 |
National figures from HomeGuide (2024 data, page updated 2026). Prices in the Chicago area can run higher than national averages, and the technician quotes the actual price after diagnosis.
Read the full cost guideA countertop microwave is almost always cheaper to replace. An over-the-range or built-in microwave, or a quality cooktop, is usually worth repairing, especially since replacing it often means fitting a new model to the same cabinet cutout.
Glass radiant, induction and gas cooktops from GE, Whirlpool, Frigidaire, Samsung, LG, KitchenAid and Bosch, and over-the-range and built-in microwaves. Countertop microwaves are rarely worth repairing.
Local
If you smell gas at the cooktop, turn nothing on or off, leave, and call your gas utility from outside. In the suburbs, Nicor Gas’s 24-hour emergency line is 888-642-6748; inside Chicago, gas service is Peoples Gas.
Free to call
Call with the type and brand. We’ll connect you with a technician who handles built-in cooking appliances.
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